1. Collection of Personal Information When you use our website or services, we may collect personal data in several ways, both directly from you and automatically through technology. The types of data we may collect include: Personal Identifiers: Your full name, email address, phone number, and physical address, which are necessary for account creation, order processing, and customer communication. Account Details: Information related to your user profile, such as login credentials, preferences, and account activity. Payment Information: Billing and shipping addresses, payment card details, transaction history, and other related data required to complete purchases. Technical and Usage Data: Information about the devices and browsers you use, your IP address, operating system, pages you visit, and how you interact with our website, collected through cookies and other tracking technologies. Customer Communications: Emails, messages, feedback, and support inquiries you send to us for assistance or to share your thoughts about our services. 2. Use of Personal Data We use the data we collect for various purposes, including: Providing Services: To fulfill orders, process payments, and provide the requested services efficiently. Customer Support: To address your inquiries, resolve issues, and improve our customer service. Personalization: To offer personalized recommendations, promotions, and content based on your preferences and past activity. Marketing and Communication: With your consent, to send you newsletters, special offers, and other marketing communications tailored to your interests. Improving Website Performance: To analyze how users engage with our site and make improvements based on user behavior and feedback. Security and Legal Compliance: To monitor for fraudulent activities, ensure the safety of our systems, and comply with legal obligations. 3. Sharing Personal Data We do not sell or rent your personal data to third parties. However, we may share your data in the following cases: Service Providers: We may share your data with third-party vendors who assist us with payment processing, hosting services, customer support, marketing, and analytics. These service providers are required to maintain the confidentiality of your data and are restricted from using it for any other purpose. Legal Requirements: We may disclose your personal data to comply with legal obligations, enforce our policies, or protect our rights, property, or safety, as well as the rights of our users and the public. Business Transfers: If we undergo a business transaction such as a merger, acquisition, or sale, your data may be transferred as part of the business assets. 4. Data Retention and Deletion We retain your personal data for as long as it is necessary to fulfill the purposes for which it was collected. This retention period is influenced by factors such as: Legal Obligations: Some data may need to be kept for a certain period due to legal or regulatory requirements, such as tax or financial recordkeeping laws. Business Needs: We may retain data for customer service purposes, warranty claims, or dispute resolution. Data Deletion: Once the retention period expires, your personal data will be securely deleted or anonymized. 5. Your Rights and Choices Under data protection laws, you have certain rights regarding your personal data, including: Access: Request a copy of the personal data we hold about you. Correction: Update any inaccuracies in your personal data. Erasure: Request that we delete your personal data when it is no longer necessary for the purposes it was collected. Restriction: Limit how we process your personal data under specific circumstances. Portability: Request that we transfer your data to another provider in a structured, machine-readable format. Opt-out: You may withdraw your consent to receive marketing communications at any time. To exercise your rights, please contact us at [email protected]. 6. Security of Personal Data We employ various measures to protect your personal data from unauthorized access, alteration, and loss. These include encryption, secure storage, and restricted access to sensitive information. While we make every effort to safeguard your data, no system can be 100% secure, so we encourage users to take additional precautions, such as using strong passwords. 7. Updates to This Policy This privacy policy is subject to periodic updates. We will notify you of any significant changes and encourage you to review the policy regularly to stay informed about how we handle your personal data. For further information, feel free to contact us at [email protected].